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It Support

Tech4IT provides IT support services throughout South Africa , helping small to medium sized businesses get the most out of their IT systems.

All of our IT support packages include unlimited remote support with a 20 minute target response time and a next day onsite response if a fault cannot be repaired remotely. Advanced support options include unlimited onsite calls and scheduled weekly visits by accredited technicians who are able to consult and advise your business at a Director level.

We work closely with our clients, appointing dedicated account managers to manage the on-going needs of their organisations. In addition to resolving the daily IT issues that threaten the productivity of your business, Tech4IT will proactively monitor your network to optimise performance and provide advice you on business continuity and disaster recovery planning.

Tech4IT support packages start from as little as R50/user per month. Standard features include 20-minute response and 5-hour resolution targets, unlimited remote support, network monitoring and a 15GB free online backup allocation.
We’ll audit and document your hardware, analysing overall performance, security and compliance. Your dedicated Mustard account manager will help manage warranties, software licensing and disaster recovery contingencies and produce an IT roadmap for your business.
Our experience, ethics and commitment to building lasting relationships means we take every opportunity to improve your business efficiency and reduce costs..
For businesses looking for a fully outsourced solution, Tech4IT schedules weekly visits by accredited technicians qualified to perform all administrative functions, assist with budget-planning and consult on overall IT strategy at board level.
We’re not looking for a place to hide. On the contrary, Tech4IT will speak to third party hardware and software providers to ensure your systems remain compatible and continue to operate smoothly.